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Terms & Conditions

OBSERVE: All essential terms have been identified to ensure clarity and legal precision.
EXPAND: Key gambling and legal definitions are tailored for Australian users, drawing on both industry standards and rainbet's operational context.
REFLECT: The following definitions apply throughout these Terms:

  • Operator: The legal entity operating rainbetz.com and holding applicable gaming licenses (see Section "Governing Law & Jurisdiction").
  • User: Any person who accesses or registers for services at rainbetz.com.
  • Player: Any registered User who places bets, wagers, or participates in gambling activities via rainbetz.com.
  • Bet: A sum of money risked by the Player on an outcome offered by rainbet.
  • Bonus: Promotional credit(s) or reward(s) offered by rainbet to Users under specific terms and conditions.
  • Wager: The total amount staked or risked on rainbet's gambling games, including bets made using bonuses, real or virtual funds.
  • KYC: 'Know Your Customer' - mandatory identification process to verify player identity and combat fraud and money laundering.
  • Account: The personal, registered profile created and maintained by a User at rainbetz.com.

Account Registration

OBSERVE: Australian legal requirements mandate Users be 18+. Know Your Customer (KYC) obligations and anti-money laundering rules apply.
EXPAND: Obligatory data accuracy, document verification, and password security reinforce regulatory and site integrity.
REFLECT: Section structured to ensure only eligible users register and remain compliant throughout their account life cycle.

  1. Eligibility:
    • Account registration is restricted to individuals aged 18 years or over. rainbet reserves the right to request proof of age at any time and to close accounts and withhold funds if Users are found to be underage.
    • Users must not be located in jurisdictions where online gambling is prohibited; access from Australia is permitted only for eligible individuals in compliance with Australian law.
  2. Account Creation Process:
    • To register, Users must provide accurate and complete personal information as requested (including but not limited to: full legal name, date of birth, country of residence, contact email).
    • Account ownership is limited to one account per individual per household. Duplicate accounts are prohibited and subject to immediate suspension.
    • Email verification is required during registration. Users must follow instructions sent to their registered email to activate their account.
  3. KYC Verification:
    • Prior to making withdrawals or at any time at rainbet's discretion, Users are required to submit valid identity and address documents to fulfil KYC obligations in alignment with anti-money laundering and counter-terrorism financing standards.
    • KYC documents may include: government-issued photo ID, proof of address (utility bill, bank statement), and other documents as required by rainbet.
  4. User Obligations:
    • Users are responsible for maintaining the accuracy of all submitted information and must promptly update details as necessary.
    • Account login details must be kept confidential. Users are solely responsible for all activity conducted under their account, and rainbet shall not be liable for losses due to unauthorized access resulting from User negligence.

Regional Compliance Note: rainbetz.com applies Australian KYC and age-verification procedures to all AU-based users in strict accordance with local law and international gaming standards.

Betting & Gameplay Rules

OBSERVE: Standardized industry practice and Australian codes of conduct demand fair play, clarity on betting types, and user behaviour.
EXPAND: Explicit rules for bet placement, modification, cancellation, wager minimums/maximums, and usage of rainbet's interactive features (e.g., live chats).
REFLECT: Section ensures integrity and lawful participation in all site offerings.

  1. Bet Placement:
    • Users may place bets through their registered account only and must ensure sufficient funds or active bonus credits.
    • Minimum and maximum bet amounts are specified per game or event and may be altered at rainbet's discretion; such changes are notified via the game interface or official communications.
    • Bets are subject to acceptance by rainbet software and confirmed upon issuing a transaction receipt or on-screen confirmation.
  2. Modification & Cancellation:
    • Bets cannot be modified or cancelled once confirmed, except where expressly permitted by the rules of the specific game or in cases of evident technical malfunction, in which case rainbet reserves the right to void or correct bets.
  3. Live Casino & Chat Conduct:
    • Players must interact respectfully with other users and staff. Insults, harassment, hate speech, fraudulent activity, collusion, and abuse of live chat or any part of the platform are strictly prohibited.
    • rainbet reserves the right to remove chat privileges, suspend accounts, or apply other sanctions for violations of these rules.

Regional Compliance Note: All betting rules are in line with the requirements of the Interactive Gambling Act 2001 (Cth) and associated AU regulatory standards.

Bonus Terms

OBSERVE: The Australian regulatory environment requires transparent bonus communication to protect consumers.
EXPAND: This section details activation, wagering requirements, game restrictions, and the prohibition of stacking promotions to prevent unfair advantage.
REFLECT: Clear bonus terms enable lawful, ethical use and minimize regulatory risk.

  1. Bonus Activation & Wagering Requirement:
    • Bonuses are activated in accordance with specific promotion rules, communicated via the site or email. Activation conventions (e.g., opt-in, bonus code) are detailed within each promotion's terms.
    • Unless otherwise stated, a bonus must be claimed within 30 days of being credited and used within 60 days of activation. Any unused bonuses will expire after this period, unless specified otherwise.
    • Wagering requirements, or playthrough obligations, must be met before withdrawing any associated winnings. Unless stated otherwise, the standard minimum wagering is 25x the bonus amount within the stated timeframe, with variations disclosed per promotion.
  2. Prohibited Games and Actions:
    • Certain games may be excluded from contributing towards bonus wagering requirements. rainbet provides a regularly updated list of excluded games on its website.
    • Abuse of bonuses through methods such as low-risk betting, arbitrage, collusion, exploitation of software flaws, or use of VPN/proxy to bypass restrictions is strictly prohibited and will result in bonus forfeiture and possible account suspension.
  3. Policy on Combining Promotions:
    • Unless specifically stated, only one promotion, bonus, or reward may be active or claimed at any one time. Stacking (combining) of bonuses is NOT permitted unless expressly allowed by rainbet's promotional terms.

Regional Compliance Note: rainbetz.com adheres to all AU codes regarding responsible bonus offers, full disclosure, and player protection.

Payments & Withdrawals

OBSERVE: Full transparency is required on deposit and withdrawal methods, limits, fees, and timelines in accordance with AU and international best practice.
EXPAND: This section addresses payment method options, anti-fraud checks, compliance with KYC/AML, and policies for refunds.
REFLECT: User financial security, clarity, and lawful processing are paramount.

  1. Deposit Methods:
    • rainbetz.com accepts deposits via major credit/debit cards, approved e-wallets, and cryptocurrencies, subject to availability in Australia.
    • Deposits are instant in most cases; minimum and maximum limits per transaction and per day are displayed on the website and may be updated periodically.
    • No deposit fees are charged by rainbet, but Users are responsible for any third-party bank, card, or processor fees.
  2. Withdrawal Procedures:
    • Withdrawals may only be made via methods previously used to deposit, unless otherwise approved by rainbet due to technical limitations or for verified security reasons.
    • Withdrawals are subject to successful completion of KYC verification. rainbet reserves the right to request further documentation at any stage to ensure compliance with anti-money laundering and anti-fraud regulations.
    • Minimum withdrawal amount is AUD 20; maximum withdrawal limits may apply per transaction, day, or month, and are specified on the payment page.
    • Processing times for withdrawals are normally 1-3 business days after approval, although bank and crypto processor delays are beyond rainbet's control.
  3. Fees & Refunds:
    • rainbet does not impose withdrawal fees for standard payment methods. Unusual processing or manual handling may incur administrative fees, disclosed prior to processing.
    • Bets and bonuses will be refunded only in cases of technical malfunction, cancelled events, or clear regulatory error, as determined solely by rainbet and subject to verification.

Regional Compliance Note: rainbetz.com enforces all AU payment source verification, anti-money laundering, and responsible gambling funding protections.

Limitation of Liability

OBSERVE: Legal requirements necessitate specification of operator obligations and limitations in the event of faults, with specific disclaimers.
EXPAND: The operator's liabilities are subject to mandatory consumer protections under Australian Consumer Law, but are appropriately limited in scope.
REFLECT: The following clauses protect both Users and operator from unfair losses and clarify risk boundaries.

  • Operator Commitments: rainbet undertakes to provide all gaming services on a fair and professional basis, and to ensure accuracy in event outcomes and account balances within the limits of technical possibility.
  • Liability Exclusions: To the extent permitted by law, rainbet accepts no liability for damages or losses arising from technical faults, system breakdowns, internet interruptions, or unauthorized access to accounts except in cases of proven negligence or statutory failure.
  • Compensation Limit: The maximum liability of rainbet for any single incident or series of connected incidents shall, unless otherwise required by Australian law, be strictly limited to the lesser of: (a) the amount of the bet or wager placed by the User, or (b) AUD 10,000.
  • Force Majeure: rainbet shall not be liable for any failure or delay in the performance of its obligations to the extent that such failure is caused by events outside its reasonable control, including but not limited to natural disasters, strikes, or legislative acts.

Regional Compliance Note: Nothing in these Terms limits the User's statutory rights under the Australian Consumer Law or applicable fair trading statutes.

Intellectual Property Rights

OBSERVE: Legal notices relating to proprietary content and software are essential.
EXPAND: Full protection against copying, reproduction, or unauthorized distribution is articulated.
REFLECT: Safeguarding rainbet's and its partners' proprietary interests.

  • Copyright: All content, graphics, logos, software, and other materials on rainbetz.com are protected by copyright, trademark, and/or other intellectual property laws. Such materials are either owned by rainbet or licensed from third-party providers.
  • Restricted Usage: Users may not copy, reproduce, publish, transmit, or distribute any content or software from rainbetz.com without the express prior written authorization of rainbet, except as may be permitted under Australian copyright law for personal use.
  • Software: No User may decompile, reverse engineer, or disassemble software operated by or for rainbetz.com.

Privacy & Data Protection

OBSERVE: Australian privacy laws, including the Privacy Act 1988 (Cth), apply to player data.
EXPAND: Data use, storage, and transfer must reference rainbet's full Privacy Policy.
REFLECT: Users are assured of lawful, transparent handling of personal information.

  • All personal data and information provided by Users are collected, stored, and processed in accordance with rainbet's Privacy Policy and Australia's privacy legislation. The Privacy Policy is accessible at rainbetz.com and forms an integral part of these Terms.
  • By using rainbetz.com, the User acknowledges and agrees to the terms of the Privacy Policy.

Changes to Terms

OBSERVE: Users must receive notification of substantive changes to Terms under AU consumer protection law.
EXPAND: Clear procedures for communication and user options must be present.
REFLECT: This procedure protects both parties from misunderstandings and maintains ongoing legal force.

  1. Notification of Changes:
    • rainbet reserves the right to make amendments to these Terms at any time to reflect changes in legal, technological, or operational circumstances.
    • Users will be notified of material changes via registered email address and/or by banner notification upon their next login to rainbetz.com.
  2. User Options:
    • If the User disagrees with updated Terms, they have the right to discontinue use of rainbetz.com and, subject to compliance with withdrawal procedures and completion of identity checks, may withdraw all available account funds.
    • If the User does not exercise this right within 14 days of notification, continued use of rainbetz.com shall constitute acceptance of the revised Terms.

Termination & Suspension

OBSERVE: Legal grounds for account closure, fund return, and user notification must be provided.
EXPAND: Protections against arbitrary or unfair suspension/closure are embedded.
REFLECT: Fair process and user rights are safeguarded in compliance with AU regulation.

  1. Grounds for Termination or Suspension:
    • rainbet may suspend or close a User's account for: breach of these Terms, suspected fraud, misuse of bonuses, provision of false information, failed KYC/AML checks, or upon User request.
    • Accounts remaining inactive for 12 months or longer may be suspended or closed; Users will be notified prior to any such action.
  2. Procedure:
    • Upon suspension or closure, rainbet will notify the User via their registered email address, specifying reasons and steps for possible reinstatement or fund withdrawal.
    • Any available funds (excluding bonuses voided due to breach) will be returned to the User following successful completion of withdrawal procedures and required verifications, unless otherwise prohibited by law.

Regional Compliance Note: All terminations are undertaken in line with AU consumer protections and anti-money laundering regulations.

Governing Law & Jurisdiction

OBSERVE: rainbet holds gaming licenses in Curaçao (No. 365/JAZ, valid 2025) and Anjouan, Union of Comoros (valid 2025), operates for AU clients, and must specify governing law and dispute mechanisms.
EXPAND: Reference is made to both licensor jurisdictions and Australian consumer protection entitlements.
REFLECT: Section provides legal certainty for disputes whilst upholding minimum mandatory rights for AU players.

  1. Applicable Law:
    • These Terms, and any disputes or claims arising from them, shall be governed by and construed in accordance with the laws of Curaçao, except to the extent required by mandatory Australian consumer protection law applicable to Users residing in Australia.
  2. Jurisdiction and Dispute Resolution:
    • Primary disputes between Users and rainbet should be addressed to rainbet's customer support via [email protected].
    • If no resolution is achieved within 30 days, either party may refer the dispute to independent arbitration seated in Curaçao or Anjouan, conducted in English, in accordance with the rules of the jurisdiction selected by rainbet.
    • Nothing in this section precludes Users who are Australian residents from seeking redress through local law enforcement agencies or consumer protection authorities where their statutory rights are implicated.
  3. Licensing and Registration:
    • rainbet is operated by a company registered under Curaçao law (Registration No. 163051), headquartered at Zuikertuintjeweg (Zuikertuin Tower), Willemstad, Curaçao, and holding a Curaçao eGaming Master License (No. 365/JAZ, valid through 2025) and an Anjouan Internet Gaming License (valid through 2025).

Regional Compliance Note: AU residents are entitled to statutory protections and may lodge complaints with the Australian Communications and Media Authority (ACMA).

Contact Information

OBSERVE: All current, accurate contact points for rainbetz.com are provided, integrating official data.
EXPAND: Clear distinctions are made between customer support and legal communications channels.
REFLECT: Users' right to information and efficient problem resolution is ensured.

  • Email (Support): [email protected]
  • Official Website: rainbetz.com
  • Social Media: Twitter | Telegram
  • Legal Office: Zuikertuintjeweg (Zuikertuin Tower), Willemstad, Curaçao
  • Regional Office: Autonomous Island of Anjouan, Union of Comoros
  • Company Registration Number: 163051 (Curaçao)
  • Licenses: Curaçao eGaming Master License (No. 365/JAZ, valid through 2025); Anjouan Internet Gaming License (valid through 2025)

All legal correspondence should be addressed to the Legal Officer, care of the headquarters address above. For further queries, Users are encouraged to contact support as the first point of inquiry.